Help Desk Support
Volto Consulting Volto Consulting Goodlettsville, TN Goodlettsville, TN Contract Contract $20 - $23 an hour $20 - $23 an hour 1 day ago 1 day ago 1 day ago Responsibilities Monitor jobs controlled by an automated scheduling system to include adding and removing jobs from the scheduler.
Use monitoring tools to monitor the company network as well as the nightly store polling system.
Use monitoring tools to monitor the company store pc network.
Process phone requests.
Manually submit batch processing jobs and monitor to completion.
Troubleshoot problems and assist in problem resolution.
Notify appropriate personnel of exceptions (ex:
batch processing errors).
Assist shift Team Leader in department initiatives.
Good organizational skills.
Knowledge of hardware configurations.
Knowledge of AS/400, UNIX and Microsoft commands preferred.
Working knowledge of automated batch processing.
Attention to detail.
Working knowledge of monitoring tools.
Knowledge of Data Center Infrastructure Management (DCIM) tools.
Good oral communication skills.
Qualifications Minimum
Qualifications:
Bachelor's Degree or Bachelor's degree in a computer related course of study.
Job Type:
Contract Pay:
$20.
00 - $23.
00 per hour Schedule:
Night shift Ability to commute/relocate:
Goodlettsville, TN 37072:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Use monitoring tools to monitor the company network as well as the nightly store polling system.
Use monitoring tools to monitor the company store pc network.
Process phone requests.
Manually submit batch processing jobs and monitor to completion.
Troubleshoot problems and assist in problem resolution.
Notify appropriate personnel of exceptions (ex:
batch processing errors).
Assist shift Team Leader in department initiatives.
Good organizational skills.
Knowledge of hardware configurations.
Knowledge of AS/400, UNIX and Microsoft commands preferred.
Working knowledge of automated batch processing.
Attention to detail.
Working knowledge of monitoring tools.
Knowledge of Data Center Infrastructure Management (DCIM) tools.
Good oral communication skills.
Qualifications Minimum
Qualifications:
Bachelor's Degree or Bachelor's degree in a computer related course of study.
Job Type:
Contract Pay:
$20.
00 - $23.
00 per hour Schedule:
Night shift Ability to commute/relocate:
Goodlettsville, TN 37072:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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